Privacy Policy
In this privacy policy, you will find out what data we collect, for what purposes, how you can manage this data yourself and what rights you have as a user.
1. Introduction
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal data when you visit our site at www.VirginiaHeadstones.com (“our website”), regardless of where you visit it from and tells you about your privacy rights and how the law protects you. This privacy policy also applies to any personal data collected or received through means other than our website – for example via email, telephone, post or face-to-face contact.
We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies by the terms of this policy.
2. Who collects the information?
www.VirginiaHeadstones.com acts as the controller of your personal data and other data in accordance with applicable laws and regulations, including the General Data Protection Regulation.
www.VirginiaHeadstones.com strives to protect your privacy and therefore treats personal data with care.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
2. Who collects the information?
www.VirginiaHeadstones.com acts as the controller of your personal data and other data in accordance with applicable laws and regulations, including the General Data Protection Regulation.
www.VirginiaHeadstones.com strives to protect your privacy and therefore treats personal data with care.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
3. What data is collected and for what purposes?
www.VirginiaHeadstones.com uses your personal data (such as name, address, age, gender, date of birth, telephone number, language preference, e-mail address, payment details, etc.) for various purposes. Personal data is defined as the identification data of a legal entity. This is the information you provide when, for example, you place an order, contact us, subscribe to our newsletters (or enter contests).
As required by law, we do not process sensitive data, such as data on racial or ethnic origin, political opinions or sexual orientation.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
- Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, job title, and employer.
- Contact Data includes the billing address, delivery address, email address, and telephone numbers.
- Financial Data includes bank account and payment card details.
- Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us
- Technical Data includes internet protocol (IP) address, your login data, browser type, and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our websites.
- Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data includes information about how you use our websites, products, and services.
- Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.
- Any other personal information you choose to send us.
We may process and store your personal data for the following purposes:
- to create a user account;
- to process your order/return;
- to track the delivery of your order and to inform you of any problems;
- to send you newsletters or other targeted marketing campaigns to inform you, for example, of new offers and promotions;
- to organize competitions;
- to gather comments on our website and our service;
- to perform customer loyalty campaigns.
4. Security of your personal data
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. All electronic financial transactions entered into through our website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
5. Correction or deletion of information: your rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. If you wish to exercise any of those rights (as further detailed in the Glossary), please contact us.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
No fee usually required
You will not usually have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
It is always possible to recover your personal data by sending an email to info@virginiaheadstones.com or via the customer center:
USA Number: +1-888-470-1522
This is personal data may be modified or deleted in the same way if there are legal reasons to do so.
As a user, you have the following rights regarding the storage of your data
- Right to object
You have the right to object to the processing of your data for serious and justified reasons (except as provided by law or if this is necessary for the performance of the contract). In addition, you may request that you no longer be contacted for direct marketing purposes by using the e-mail address mentioned above.
- Right of rectification
The user has the right at any time to rectify, complete or delete certain personal data after consultation.
- The right of consultation/access
Each user has the right to access and view his/her information. He/she is also entitled to examine how his/her personal data is processed.
- Right to be forgotten
The user has the right to be completely removed from all systems and databases.
- Right to withdraw consent
Any user or visitor whose personal data is collected has the right to oppose the processing of this data.
- Right of appeal
The user is at all times entitled to lodge a complaint with the Commission for the Protection of Privacy if he/she considers that the personal data is collected and treated illicitly.
- Right to transferability
Each user or visitor has the right to restrict (temporarily) the processing of his/her personal data.
- Right to oppose decisions based on automated processing
The user has the right to disable automatic profiling.
6. Web Cookies
A “Web Cookie” is a string of information which assigns you a unique identification that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the website.
7. Children
www.VirginiaHeadstones.com does not knowingly collect personal information from children under the age of 18. Should any parent or guardian discover that their child has provided personal information to www.VirginiaHeadstones.com, please email us, and www.VirginiaHeadstones.com will make every effort to promptly delete the information.
9. Acceptance of the Privacy Policy
This Privacy Policy provides you with all the information you need to choose whether or not to use this site and to send your personal information to www.VirginiaHeadstones.com. By staying on the site and communicating with us electronically, you acknowledge and agree to the Privacy Policy. You automatically consent to the processing of your personal information as described in this Privacy Policy.
Cookie Policy
1. Web Cookies
A “Web Cookie” is a string of information which assigns you a unique identification that a website stores on a user’s computer, and that the user’s browser provides to the website each time the user submits a query to the site. We use cookies on the Website to keep track of services you have used, to record registration information regarding your login name and password, to register your user preferences, to keep you logged into the Website and to facilitate purchase procedures.
The company also uses Web Cookies to track the pages that users visit during each Website session, both to help Company improve users’ experiences and to help Company understand how the Website is being used. As with other Non-Personally-Identifying Information gathered from users of the Website, Company analyzes and discloses in aggregated form information gathered using Web Cookies, to help Company, its partners, and others better understand how the Website is being used.
COMPANY USERS WHO DO NOT WISH TO HAVE WEB COOKIES PLACED ON THEIR COMPUTERS SHOULD SET THEIR BROWSERS TO REFUSE WEB COOKIES BEFORE ACCESSING THE WEBSITE, WITH THE UNDERSTANDING THAT CERTAIN FEATURES OF THE WEBSITE MAY NOT FUNCTION PROPERLY WITHOUT THE AID OF WEB COOKIES. WEBSITE USERS WHO REFUSE WEB COOKIES ASSUME ALL RESPONSIBILITY FOR ANY RESULTING LOSS OF FUNCTIONALITY.
More specifically, we use cookies and other tracking technologies for the following purposes:
- Assisting you in navigation;
- Analyzing your use of our products, services or applications;
- Helping with our promotional and marketing efforts (including behavioral advertising)
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
2. Types of cookies
- Session: These cookies expire when you close your browser (or if you stay inactive for a specific time). They’re used for example on e-commerce websites like our website www.VirginiaHeadstones.com so you can continue browsing without losing what you put in your cart.
- Permanent: They persist even when you close your browser. They have an expiration date though, and by law, you can’t make them last more than 6 months. They’re used to remember your passwords and login info, so you don’t have to re-enter them every time.
- Third-party: Cookies attributes usually correspond to the website domain they are on. They gather data about your browsing habits and allow them to track you across multiple websites. Other websites using third-party cookies are for example Facebook, Flickr, Google Analytics, Google Maps, Google Plus, SoundCloud, Tumblr, Twitter, and YouTube.
3. How to remove cookies?
Delete Cookies in Chrome
- Open Chrome.
- Then click more (at the top right)
- Click More tools » Clear browsing data.
- Choose a time range (at the top) and select All time.
- Next to “Cookies and other site data” and “Cached images and files,” check the boxes.
- After Click Clear data.
Remove Cookies in Internet Explorer
- Got to the menu Extra » Internet Options » General tab. Under Browsing History, click Delete.
- You may not want to erase everything. In all cases, make sure the Cookies box is checked and click Delete.
Delete Cookies in Firefox
- Open Firefox and then go to Extra » Options » Privacy tab. Click Delete your recent history.
- In the Details, you can specify exactly what you want to delete. Please check Cookies in all cases. You can also indicate the lifetime of Cookies. Check All.
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